If you are the original owner and believe this is a mistake, you can request a replacement key from Cloanto's Technical Support .
Sometimes the software "forgets" it is registered because of Windows updates or registry errors.
If the upgrade installer fails to detect your previous version, it might be due to missing registry keys. You can follow the Registry Information Guide to manually restore these entries.
If you are the original owner and believe this is a mistake, you can request a replacement key from Cloanto's Technical Support .
Sometimes the software "forgets" it is registered because of Windows updates or registry errors.
If the upgrade installer fails to detect your previous version, it might be due to missing registry keys. You can follow the Registry Information Guide to manually restore these entries.



