Do not plug the cable into your PC until after the driver is installed. Run the .exe installer as an Administrator.
Because the computer sees a serial connection through a USB port, a specific driver is required to "bridge" that communication. Why You Need the GEV189 Driver gev189 driver
Are you having trouble with a specific or an "Error Code 10" message while setting this up? AI responses may include mistakes. Learn more Do not plug the cable into your PC
Try a different USB port. Avoid using USB hubs or extensions, as these can drop the voltage required for the cable’s converter chip to function. Why You Need the GEV189 Driver Are you
The is a specialized data transfer cable used to connect Leica total stations and digital levels to a computer via a USB port. Unlike a standard "plug-and-play" USB cable, the GEV189 contains a USB-to-Serial converter chip embedded in the cable housing.
This usually happens if Windows automatically installs a generic driver that is incompatible with the cable's chipset. You must manually "Roll Back" the driver or uninstall the generic version and reinstall the official Leica driver.