By default, playback often tries to pull the "Main Stream" (highest quality). Go to . Select Sub-Stream for playback instead of Main Stream.
I can look up your specific hardware limits and give you the exact settings to change! By default, playback often tries to pull the
Always check your NVR model's datasheet. Look for the "Decoding Capacity" section. It will look like this: Example: 1-ch @ 8 MP / 4-ch @ 1080p. If you exceed these combinations, the error will persist. Update Your Firmware I can look up your specific hardware limits
Hikvision frequently releases updates that optimize decoding efficiency. Ensure both your NVR and your viewing software (iVMS-4200 or Hik-Connect) are on the latest versions. Optimize H.265+ Compression It will look like this: Example: 1-ch @ 8 MP / 4-ch @ 1080p
If you are getting this error on a computer rather than the NVR monitor: Open . Go to Tool -> System Configuration -> Video and Audio .
Are you seeing this on a plugged into the NVR or on a PC/Phone ? What resolution are your cameras (e.g., 4MP, 8MP/4K)?
Using H.265+ encoding reduces the bitrate. While this primarily saves hard drive space, it can also streamline the data processing required during playback.