Kepware The Installer - Was Unable To Find Required Root Certificates Exclusive !!top!!
If the server must remain offline or cannot be updated, you must manually install the required root certificates (often from issuers like GlobalSign or VeriSign):
: Users on older operating systems like Windows 7 or Windows XP SP3 frequently encounter this because these versions no longer receive automatic certificate updates. If the server must remain offline or cannot
C:\Program Files (x86)\PTC\ThingWorxIndustrialConnectivity\bootstrap.log Look for entries like CheckRootCert, GlobalSign Failed to pinpoint the missing authority. Common Scenarios and Troubleshooting : If you see errors about "invalid digital
: If you are trying to connect via OPC UA after installation and see certificate errors, you may need to use the OPC UA Configuration Manager to manually trust the server's self-signed certificate. If the server must remain offline or cannot
: If you see errors about "invalid digital signatures" alongside the root certificate warning, it often indicates the installer cannot verify its own integrity because the chain of trust is broken at the root level.