To help you resolve this more quickly, could you share a bit more detail:
A sudden power outage or interrupted update can corrupt the main configuration file.
Locate files named DSNConfig.ini , settings.xml , or dbconfig.ini .
When you see this message, the software is essentially telling you that the application cannot establish a handshake with the SQL database or the local data repository. Common Causes of the Configuration Error
The data was moved to a new drive (e.g., from C: to D:), but the configuration file still points to the old path. Step-by-Step Troubleshooting Guide 1. Verify SQL Server Services
If you have recently updated to a "New" version of TecDoc, the database alias might be pointing to an obsolete version.
The most frequent culprit. The application cannot reach the SQL Server instance where the catalog data resides.
To help you resolve this more quickly, could you share a bit more detail:
A sudden power outage or interrupted update can corrupt the main configuration file.
Locate files named DSNConfig.ini , settings.xml , or dbconfig.ini .
When you see this message, the software is essentially telling you that the application cannot establish a handshake with the SQL database or the local data repository. Common Causes of the Configuration Error
The data was moved to a new drive (e.g., from C: to D:), but the configuration file still points to the old path. Step-by-Step Troubleshooting Guide 1. Verify SQL Server Services
If you have recently updated to a "New" version of TecDoc, the database alias might be pointing to an obsolete version.
The most frequent culprit. The application cannot reach the SQL Server instance where the catalog data resides.
Resultado: sucesso total, e o nosso parceiro irá adquirir uma licença em breve.