Run the Miracle_Eagle_Eye_2.82.exe and follow the prompts.
If the software hangs at "Waiting for USB," try a different cable or a USB 2.0 port (USB 3.0 ports can sometimes cause timing issues with SPD chips). Final Verdict
This is 99% a driver issue. Check your Device Manager to see if the phone appears under "Ports (COM & LPT)."