View the real-time connection status between your workshop and Mercedes-Benz servers, including domain accessibility and storage capacity.
For further technical assistance, Mercedes-Benz provides a User Help Desk (UHD) specifically for software and configuration issues. XENTRY Update Service and Retail Data Storage
Automated background downloads mean diagnostic tools are ready when needed, with minimal downtime. xentry update service control center
Allows users to schedule "Download Times" to prevent bandwidth congestion during peak workshop hours. How to Access the Control Center
Utilising the Control Center ensures your diagnostic quality remains high through: View the real-time connection status between your workshop
The method for opening the Control Center depends on your hardware setup:
Updates are downloaded directly to individual diagnostic devices on-demand, which can increase network load and wait times. Key Features of the Control Center Allows users to schedule "Download Times" to prevent
You can also find the relevant IP address and configuration links within the ConfigAssist tool used for initial system commissioning. Benefits for Modern Workshops